Terms of Service and Subscription Terms

1. Status, acceptance, eligibility, and scope

These Devant Terms of Service and Subscription Terms (the Terms) are effective July 15, 2026, and form an agreement between Poe Technology Holdings, LLC (Poe Technology Holdings, we, us, or our) and the person or organization using Devant (you).

The Terms govern your Devant account, hosted and cloud-connected features, support interactions, trials, complimentary access, subscriptions, and billing. Account creation, protected-download delivery, and Checkout require affirmative acceptance of both these Terms and the Devant End User License Agreement.

You must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is older, and legally capable of entering into these Terms to create an account or purchase a subscription in your individual capacity. An authorized user who has not reached the age of legal majority may use Devant only through an account established by an eligible individual or organization responsible for that user's use.

If you accept the Terms for an organization, you represent that you have authority to bind that organization. In that case, you and your refer to that organization, and the organization is responsible for its authorized users.

2. Relationship to the EULA, Privacy Notice, and order of precedence

The End User License Agreement (EULA) governs the license to download, install, and use the Devant desktop software (Software). These Terms govern the service and commercial relationship around that Software, including accounts, hosted features, trials, complimentary access, subscriptions, and billing.

The Devant Privacy Notice describes how personal information is collected and handled. The EULA, these Terms, the Privacy Notice, the plan details shown at Checkout, and any written order or agreement expressly entered into by Poe Technology Holdings form the applicable agreement for your use of Devant.

If these Terms conflict with the EULA, these Terms control with respect to accounts, hosted services, subscriptions, fees, billing, and other service or commercial matters, and the EULA controls with respect to the license to install and use the Devant desktop software. A written order or agreement expressly entered into by Poe Technology Holdings controls over these Terms only to the extent of an express conflict.

3. Accounts and permitted use

You must provide accurate account and billing information, maintain the security of your credentials and MFA factors, and promptly notify us of suspected unauthorized access. You may allow people in your organization to use Devant only as permitted by your plan and the applicable agreement. You remain responsible for activity performed through your account and for your authorized users' compliance with the agreement.

You may not create an account using false information, impersonate another person or organization, or use an account you are not authorized to access.

You may use Devant only for lawful live-performance, rehearsal, event-production, show-control, and audio-playback activities. You must not use Devant to interfere with service integrity, evade device or access limits, transmit malicious code, infringe another person's rights, or violate applicable law.

4. Hosted services and Backstage Viewer

Some Devant features require internet-connected services, including account, entitlement, support, download, cloud Backstage Viewer, and related delivery services. We may update, maintain, limit, suspend, or discontinue a service or feature when reasonably necessary for security, legal compliance, reliability, supportability, or product operation.

Unless a written order expressly provides otherwise, Devant does not provide a service-level agreement or guarantee any particular level of uptime, availability, latency, or response time for hosted or cloud-connected services.

You are responsible for deciding what information is appropriate to place in a Viewer room, projection, package, or local-network session. Room codes and PINs help control access but do not guarantee that a room or session will remain confidential or accessible only to intended recipients.

5. Plans, fees, taxes, payment processing, and price changes

Devant may offer monthly, annual, trial, complimentary, or other access arrangements. The current plan, price, billing interval, currency, taxes, and any applicable promotional terms will be shown before you complete Checkout. We use a third-party payment processor and its hosted checkout and billing-management interfaces to process payments. In these Terms, Checkout means the payment-processor-hosted flow through which a subscription is purchased. Billing Management means the payment processor's customer portal or another disclosed interface through which an existing customer manages billing, payment methods, invoices, subscription changes, or cancellation.

Payments are processed through a third-party payment processor identified at the time of payment. Poe Technology Holdings does not directly receive or store full payment-card numbers submitted through the payment processor's hosted payment interfaces. Unless Checkout, a written order, or applicable law states otherwise, fees are due in advance for the selected billing period and are non-refundable.

Prices are exclusive of applicable sales, use, value-added, or similar taxes unless otherwise stated. We may calculate, collect, and remit taxes where required by applicable law. You remain responsible for taxes that applicable law requires you to pay directly, other than taxes based on our net income.

Price changes. We may change subscription prices from time to time. A price change will not affect a prepaid billing period already in progress. Before a new price applies to a renewal, we will provide any notice required by applicable law. Where required, the notice will identify the material change, when it takes effect, and how to cancel before the affected renewal, and will be provided in a manner capable of being retained. If you do not agree to the new price, you may cancel before the renewal to which the new price would apply.

6. Renewals, trials, complimentary access, and conversion

Paid subscriptions renew automatically for successive billing periods unless you cancel before the next renewal date. By completing Checkout, you authorize the payment processor to charge the payment method you provide for the initial term and each renewal, subject to the plan details presented at Checkout and applicable law.

An eligible new paid subscription may include the trial period shown at Checkout. If you do not cancel before that trial ends, the subscription converts to the selected paid plan and the first recurring charge is due at the end of the trial. Checkout will clearly disclose the applicable trial and automatic-renewal terms before purchase. After Checkout, we or the payment processor will provide a confirmation or acknowledgment capable of being retained that includes the applicable subscription and automatic-renewal terms, cancellation policy, and instructions for cancellation. If the subscription includes a trial, the disclosure and acknowledgment will identify the trial length, the date and price at which paid service begins, the billing frequency, and how to cancel before the first paid charge. We or the payment processor may send trial, renewal, billing, or other subscription notices, and we will provide any notice required by applicable law.

We may grant complimentary access for an identified period as a sales, partner, support, courtesy, Alpha, or other program benefit. Complimentary access is not cash, does not create a right to renewal, and may have additional written conditions. If you elect a paid subscription while complimentary access remains active, the Checkout terms may provide that the first paid charge occurs after the stated complimentary-access end date rather than immediately.

7. Cancellation, billing changes, and refunds

You may cancel a subscription through the Billing Management interface made available in Devant, including the payment processor's customer portal. To avoid a renewal charge, cancel before the renewal date shown in your billing information or customer portal. Unless Checkout, a written order, or applicable law states otherwise, cancellation takes effect at the end of the current paid billing period and does not create a prorated refund or credit for unused time.

You are responsible for keeping billing contact and payment information current. A failed, reversed, disputed, or overdue payment may result in billing notices, suspension, or termination of paid access after any notice required by applicable law. Contact support@devant.app promptly if you believe a charge is incorrect.

8. User Content and rights clearance

You retain any rights you hold in the audio, text, metadata, images, and other content that you add to Devant (User Content). Devant is a software tool and does not provide or obtain music, copyright, public-performance, reproduction, distribution, synchronization, master-use, or other third-party licenses on your behalf.

You are solely responsible for determining which rights, licenses, permissions, or exemptions apply to your use of User Content and for obtaining and maintaining every right, permission, consent, and license needed to copy, use, package, perform, display, transmit, or distribute that content.

You represent and warrant that you have all rights, licenses, permissions, and authority necessary for your use of User Content with the Software and that your User Content and use of the Software will not violate applicable law or the rights of any third party.

You grant Poe Technology Holdings, LLC a limited, non-exclusive license to access, process, reproduce, transmit, and otherwise use User Content at your direction and solely to the extent reasonably necessary to provide features you choose to use, operate and secure the Software and related services, or provide support and troubleshooting you request. This license does not transfer ownership of your User Content to Poe Technology Holdings, LLC.

9. Suspension and termination

We may suspend or limit access when reasonably necessary to address suspected fraud, security threats, unlawful use, infringement concerns, material breaches, or unpaid amounts. We will provide notice when reasonable and required by law, but may act without prior notice where delay could create a security, legal, or service-integrity risk.

You may stop using Devant at any time. Ending an account or subscription does not erase obligations that accrued beforehand, including payment obligations, content-rights responsibilities, or provisions that should survive by their nature. Retention and deletion of account information are described in the Privacy Notice and applicable law.

Suspension or termination resulting from your breach, unlawful use, fraud, chargeback abuse, or failure to pay does not entitle you to a refund except where required by applicable law.

If we permanently discontinue a paid subscription service before the end of a prepaid term for reasons unrelated to your breach, we may provide continued access, a reasonably comparable replacement, a credit, or a prorated refund, as appropriate and subject to applicable law.

10. Disclaimers, liability, and disputes

The disclaimers, limitation of liability, indemnification, governing-law, and dispute provisions of the EULA are incorporated into these Terms by reference and apply to Devant accounts, hosted services, subscriptions, billing, support, and all other services governed by these Terms, to the maximum extent permitted by applicable law. The EULA's provisions concerning severability, no waiver, assignment, force majeure, export compliance, survival, and headings also apply to these Terms.

For purposes of applying those provisions to these Terms, references to the Software will be construed to include the services and commercial relationship governed by these Terms where the context requires.

Nothing in these Terms limits any right that cannot lawfully be limited or excluded.

11. Changes to these Terms

We may update these Terms from time to time. We will post the current version and effective date. For material changes, we may provide notice through Devant, your account, or the contact information associated with your account and may require renewed affirmative acceptance before you continue using affected services or begin Checkout.

Changes apply prospectively from their stated effective date unless applicable law permits otherwise. If you do not agree to an updated version, do not use the affected services after it becomes effective and cancel any recurring subscription before its next renewal date if you do not want it to renew.

12. Contact

Questions about these Terms, subscriptions, or billing may be sent to support@devant.app. Privacy questions may be sent to privacy@poetechholdings.com.